The Fleet Management portal redefines service for equipment providers and service technicians. Access vital data and status on your fleet of connected wheelchairs to troubleshoot and resolve issues remotely.
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Fleet Management gives service providers access to valuable wheelchair data and analytics. Battery system information, fault codes with remedy action steps, actuator function, motor current and order history are transmitted automatically, improving remote diagnostic and service capabilities for connected wheelchairs.
With real-time access to chair details via the provider dashboard, technicians can begin diagnosing service related issues before an appointment is even scheduled. View the system log, identify errors or warnings, and use suggested remedy actions to aid in troubleshooting. If a service visit is required, use the information within Fleet Management to prepare ahead of time for the visit.
Providers can find real-time support for troubleshooting common system messages through the Fleet Management portal. By typing the system message code into the search bar, remedy actions will appear along with parts needed to assist with a service visit.
Strengthen the remote diagnostic and service process with easy access to manuals and technical videos on the Permobil Partner Page. Simply login to the Partner Portal from the website to access the information. Select a category and use the search feature to quickly find needed information within service, technical, and user manuals. Reference technical videos in preparation for or during a service visit.
Permobil power wheelchairs enabled with +Connect work quietly in the background to reduce interruptions in everyday life.
Built-in connectivity supports reliability and long term performance thanks to remote service support, configuration and troubleshooting. The accompanying MyPermobil app provides peace of mind for end-users with usage- and battery status- information.
We know that connectivity raises questions for some around privacy and data use. That is why +Connect is built with clear boundaries that focus on using only the information needed to deliver practical benefits over the life of the chair.
Power Platform and +Connect form the core digital infrastructure of this power wheelchair, combining advanced assistive technology with smart connectivity. Connected from the factory*, this chair is online and ready for proactive service, remote insights, and efficient support from day one. The connected chair reflects Permobil’s commitment to reliability, transparency, and confidence over the life of the chair.
Beginning September 2, 2026, built-in connectivity will be enabled across existing Power Platform wheelchairs in the field. This retro-activation allows chairs to transmit technical data to support improved serviceability, diagnostics, and overall user experience.
No additional hardware or service visits are required; connectivity is already built into the wheelchair and will activate automatically in the background.
*From April 28, 2026 for chairs delivered in the US
Programming changes are faster and more intuitive with QuickConfig, the new wireless programming app for Permobil wheelchairs equipped with Power Platform electronics. Designed with clinicians and equipment providers in mind, wheelchair set-up has never been easier.
