Privacy Notice
Fleet Management and QuickConfig
This Privacy Notice explains how we process your data as a user when using these services. For general information see Privacy Notice and Data Processing Terms and Conditions of the Permobil General Terms of SaleĀ (https://www.permobil.com/this-is-permobil/general-terms-of-sale).
Categories of Data Processed
User Information
When using the services as an identified user, we collect and process the following data about the you:
- Contact Details: Name, email address, phone number, country, role.
- Authentication Data: Login credentials, user account details, and roles within the service.
- Service Data: Activities performed within the service.
- Communication Data: Any information shared during support inquiries or other communications.
Legal basis for processing: Contract
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Data Collected from the Website
We collect:
- Technical Data: IP address, browser type and version, operating system.
- Usage Data: Pages viewed, time spent on the website, and navigation paths.
- Cookies and similar technologies: Information for analytics, website functionality, and enhancing user experience.
Legal basis for processing: Consent, Legitimate interestĀ
Where we Store your Data
Data is stored electronically in secure servers and services provided by the following vendors, within subscriptions owned and managed by Permobil. The service agreements of the subscriptions regulate the data in these subscriptions to be owned by Permobil. Data is communicated to and stored in the data center associated with and closest to your country of registration.
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Microsoft AzureĀ - Data centers in EU, USA, Canada and Australia.
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Okta - Data center located in USA.
Sub-Processors
Permobil is using trusted third-party service providers (sub-processors) as part of the service offering. These service providers are integrated into the services and we share parts of the personal information with these services in order to provide the functionality these third-party services offer.
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Microsoft Azure
Microsoft Azure is used to host the service and to process and store most of the information of the services. Statistics about user activity on the website are collected. SeeĀ https://www.microsoft.com/en-gb/privacy/privacystatement
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Okta
Manages the user account for authentication to the services. User details as well as logging of user authentication activity are collected. SeeĀ https://www.okta.com/privacy-policy/
Purpose of Processing
Permobil processes your personal data solely to:
- Grant you access to Fleet Management to view and service the medical device products associated with your organization.
- Fulfill regulatory obligations related to medical device products.
- Provide ongoing support and aftercare services to the customers.
- Operate, monitor, troubleshoot, audit, research and improve the services.
- Help us analyze your activities on our websites and improve our products by collecting cookies and usage statistics.