Privacy Notice
Permobil Academy
Welcome to the Permobil Academy! This Privacy Notice explains how we collect and use data related to anyone interacting with our website. For general information see Privacy Notice
Categories of Data Processed
Data Collected from Website Visitors (direct contact)
For visitors of the website we collect:
- Technical Data: IP address, browser type and version, operating system, and Medical Device details.
- Usage Data: Pages viewed, time spent on the website, and navigation paths.
- Cookies and Similar Technologies: Information for analytics, website functionality and enhancing user experience.
You can manage your cookie preferences via our Cookie Setting Platform.
Customer information (direct contact by the Customer)
When using the service as a logged in identified Customer, we collect and process the following data about you:
- Contact Details: Name, email address, phone number, and job title.
- Authentication Data: Login credentials, user account details, and roles within the service.
- Service Data: Activities performed within the service.
- Communication Data: Any information shared during support inquiries or other communications.
Where we Store your Data
Data is stored electronically in secure servers and services provided by the following vendors, within subscriptions owned and managed by Permobil. The service agreements of the subscriptions regulate the data in these subscriptions to be owned by Permobil.
Microsoft Azure - Data center located in Dublin, Ireland.
Okta - Data center located in USA.
Sub-Processors
Permobil is using trusted third-party service providers (sub-processors) as part of the service offering. These service providers are integrated into the website and we share parts of the Personal Identification Data with these services in order to provide the functionality these third-party services offer. Some of these services can be managed through the Cookie Setting Platform.
Microsoft Azure
Microsoft Azure is used to host the service and to process and store most of the information of the service. Statics about user activity of the website is collected. See https://www.microsoft.com/en-gb/privacy/privacystatement
Cookie-Script
Cookie-Script is the Cookie Setting Platform used to store the user's cookie consent state for the current domain. See https://cookie-script.com/legal/privacy-policy
Matomo
Website traffic is tracked with Matomo. See https://matomo.org/privacy-policy/
Okta
Manages the user account for Customer authentication to the service. User details as well as logging of user authentication activity is collected. See https://www.okta.com/privacy-policy/
Purpose of Processing
Permobil processes the collected data to:
- To provide the website and its features.
- To gather statistics so we can improve the website.
- To monitor, detect, prevent and address technical issues.
- To provide you with information about your account, including expiration notices and email instructions.
- To send out news, product and service information as specified in the filled out forms.
- Fulfill regulatory obligations related to Medical Device production, including ensuring correct training material is available to you.