Privacy Notice
www.permobil.com
Welcome to the Permobil website www.permobil.com! This Privacy Notice explains how we collect and use data related to anyone interacting with our website. For general information see Privacy Notice.
Categories of Data Processed
Data Collected from Website Visitors
For visitors of the website we collect:
- Technical Data: IP address, browser type and version, operating system, and Medical Device details.
- Usage Data: Pages viewed, time spent on the website, and navigation paths.
- Cookies and Similar Technologies: Information for analytics, website functionality and enhancing user experience.
You can manage your cookie preferences via our Cookie Setting Platform.
Data Collected by the Contact Forms
When entering your information in a contact form we collect:
- Contact Details: Name, email address, phone number, job title.
- Form data: All additional data provided in the form.
Customer information
When using the service as a logged in identified Customer, we collect and process the following data about the you:
- Contact Details: Name, email address, phone number, and job title.
- Authentication Data: Login credentials, user account details, and roles within the service.
- Service Data: Activities performed within the service.
- Communication Data: Any information shared during support inquiries or other communications.
Where we Store your Data
Data is stored electronically in secure servers and services provided by the following vendors, within subscriptions owned and managed by Permobil. The service agreements of the subscriptions regulate the data in these subscriptions to be owned by Permobil.
Microsoft Azure - Data center located in Dublin, Ireland.
Okta - Data center located in USA.
HubSpot – The HubSpot subscription is hosted by HubSpot on Amazon Web Services (AWS) in the United States East.
Sub-Processors
Permobil is using trusted third-party service providers (sub-processors) as part of the service offering. These service providers are integrated into the website and we share parts of the Personal Identification Data with these services in order to provide the functionality these third-party services offer. Some of these services can be managed through the Cookie Setting Platform.
Microsoft Azure
Microsoft Azure is used to host the service and to process and store most of the information of the service. Statics about user activity of the website is collected. See https://www.microsoft.com/en-gb/privacy/privacystatement
Algolia
We use Algolia Search as a tool to deliver accurate and fast search results across pages when you use our search box. See https://www.algolia.com/policies/privacy/
Cookiebot
Cookiebot is the Cookie Setting Platform used to store the user's cookie consent state for the current domain. See https://www.cookiebot.com/en/privacy-policy
Cookie to store consent of guests regarding the use of cookies. See https://www.linkedin.com/legal/privacy-policy
Matomo
Website traffic is tracked with Matomo. See https://matomo.org/privacy-policy/
Google Analytics
Optional cookie for statistics. We use Google Analytics to track website traffic. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
Hotjar
Optional cookie for statistics. Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read. See https://www.hotjar.com/legal/policies/privacy
Meta Platforms, Inc.
Optional cookie for marketing. Used by Facebook to deliver a series of advertisement products and detecting how the user reach the website. See https://www.facebook.com/privacy/policy.
Wistia
Optional cookie statistics. Detects how the user reached the website by registering their last URL-address. Wistia serves video content on the website. See https://wistia.com/privacy
YouTube
Optional cookie statistics. Used to track user’s interaction with embedded content. YouTube serves video content on the website. See https://www.youtube.com/howyoutubeworks/our-commitments/protecting-user-data/
Okta
Manages the user account for Customer authentication to the service. User details as well as logging of user authentication activity is collected. See https://www.okta.com/privacy-policy/
HubSpot
Used to collect and store data entered in the contact forms. HubSpot is used to send out newsletters and other communication to the contacts entering the different forms. See https://legal.hubspot.com/privacy-policy
Sprout Social
This third-party service is used by Permobil to manage and communicate with HubSpot contacts. See https://sproutsocial.com/privacy-policy/
Wistia
This third-party service is used by Permobil to manage and communicate with HubSpot contacts. Wistia video can support HubSpot forms and Viewing statistics from Wistia is synced into HubSpot. See https://wistia.com/privacy
Purpose of Processing
Permobil processes the collected data to:
- To provide the website and its features.
- To gather statistics so we can improve the website.
- To monitor, detect, prevent and address technical issues.
- To provide you with information about your account, including expiration notices and email instructions.
- To send out news, product and service information as specified in the filled out forms.
- Fulfill regulatory obligations related to Medical Device production, including ensuring latest product information and manuals are available to you.